Frequently Asked Questions

MOQ is 10 pieces per design for most products. Mixed sizes within one design are always allowed.

Send us the product type, quantity, and your design or reference photos via the quote form, WhatsApp or our Alibaba store. We reply with pricing within 24 hours.

Yes. We are a verified manufacturer on Alibaba.com. Ordering through our official Alibaba store gives you Trade Assurance escrow protection — payment is only released when you confirm the goods meet the agreed terms.

Yes — the 10 pcs MOQ exists exactly so new clients can run a small trial before committing to bulk.

Yes, free design service is included: send your logo, colors and ideas, and our designers create a digital mockup within 24 hours with unlimited revisions.

5–10 days depending on the product. Sample fees are refunded against your bulk order.

Yes — send Pantone codes and we match fabric and print colors to them.

15–20 days for jerseys and polos, 20–25 days for jackets and complex activewear, after sample approval.

Our factory passed TUV Rheinland onsite supplier assessment, and we are an Alibaba verified video factory with onsite verification.

Yes — printing, embroidery, cutting, sewing, QC and packing all happen on our own production floor in Xiamen. We are a manufacturer, not a trading company.

Alibaba Trade Assurance (recommended for full escrow protection), T/T bank transfer, and other methods by agreement.

Yes — DDP door-to-door shipping to 50+ countries by express (DHL/FedEx/UPS), air freight or sea freight.

It depends on weight and destination; we include the shipping quote in your quotation so there are no surprises.